Help Center
We have compiled and provided answers to frequently asked questions.
If your inquiry differs from the above or is not listed, please use our official email support or inquiry board.
Q. Where is the product manufactured?
A. All our products are manufactured in Korea. In line with our brand philosophy, we sell only products made in Korea.
Q. Where can I inquire about collaboration and sponsorship?
A.
For inquiries regarding external collaboration and sponsorship,
please leave a message on our website or contact us at our representative email address,
intersectionyni@gmail.com
We will review your inquiry and respond accordingly.
Q. I want to make a purchase internationally.
A.
We provide international shipping, fulfilled through FedEx. Shipping fees will be applied automatically after selecting your country at checkout, and delivery typically takes 7 to 14 days depending on region.
If the option for international shipping to your region is not available, please contact us via ChannelTalk on the global site. Please use the same channel for any other inquiries, and we will promptly review and assist you.
Additionally, when making international purchases, customs duties and tax policies vary by country, so please be sure to check these details before making a purchase.
Q. I want to visit a offline(showroom) store.
A.
At Gyojiphap, we do not currently operate a separate showroom.
We accept appointments to visit our studio (office) on an exceptional basis—specifically for custom orders and international visitors—rather than for general visits.
Visits are available on weekdays between 3:00 PM and 7:00 PM. For visits outside these hours, please contact us in advance to arrange a time.
Please make advance reservations via the “Contact” section at the bottom of this page, our KakaoTalk channel, or Instagram DMs.
Q. Can I place a personal (custom) order?
A. Unfortunately, we are not currently accepting individual orders, but when we do, we will announce it on our website and various channels (Twitter, Instagram).
Help center
We do not provide consultation via phone.
For accurate and prompt inquiries, please use ChannelTalk consultation, our official email, or the inquiry form.
* Chat Operating Hours : (AM10 - PM5, Lunch AM12 -PM2, Weekend and Holiday Off.) All business hours are based on KST.
* Official e-mail : intersectionyni@gmail.com
We do not provide consultation via phone.
For accurate and prompt inquiries, please use ChannelTalk consultation, our official email, or the inquiry form.
Chat Operating Hours : (AM10 - PM5, Lunch AM12 - PM2, Weekend and Holiday Off. )
All business hours are based on KST.
Official e-mail : intersectionyni@gmail.com